Privacy Policy
Introduction
Welcome to RR Group of Industries (“we”, “us”, or “our”). We are a market-leading industrial packaging manufacturer and service provider based in Pune, Maharashtra, India, operating through https://rrpackaging.net. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, or engage with our services. We are committed to safeguarding your privacy in compliance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.
Who We Are
RR Group of Industries has over 30 years of expertise in delivering precision-engineered, sustainable packaging solutions to industries across India. Our products include Wooden Pallets & Boxes, Corrugation Packaging, Metal Packaging, Nail-less Packaging, Polypropylene / Returnable Packaging, Heat Shrink Packaging, and VCI Packaging. Our services cover Onsite Packaging, Warehouse Management, and MHE Lease Modeling. Registered Head Office: 4th Floor, Prakash Landmark, Opp. Panjarpol, Bhosari, Pune – 411039, Maharashtra, India.
Information We Collect
1. Information You Provide Directly
● Full name and job title
● Company / organisation name
● Business email address
● Phone number (including WhatsApp contact)
● Postal or delivery address
● Nature of packaging requirement or enquiry details
● Messages submitted via Contact Us form or WhatsApp widget
2. Information Collected Automatically
● IP address and approximate geographic location
● Browser type, version, and operating system
● Device type (desktop, mobile, tablet)
● Pages visited, time on page, and click navigation paths
● Referring URL and date/time of access
This data is collected via Google Analytics and Google Tag Manager
(GTM-MNLVNFWW).
3. Cookies & Tracking Technologies
We use cookies and web beacons to enhance website functionality and analyse user
behaviour. See Section 9 — Cookie Policy for full details.
How We Use Your Information
1. Business & Service Purposes
● Responding to quote requests, product enquiries, and service proposals
● Processing orders and managing supply contracts
● Coordinating onsite packaging and warehouse services
● Providing after-sales support and order updates
● Scheduling demos, visits, and consultations
2. Marketing & Communication
● Sending newsletters, product updates, and promotional offers (with your consent)
● Sharing sustainability updates, blog articles, and industry case studies
● Following up on submitted enquiries
3. Website Improvement
● Analysing traffic to improve navigation and content relevance
● Identifying and fixing technical or security issues
4. Legal & Compliance
● Complying with Indian laws and regulatory requirements
● Mantaining records for tax, audit, and contractual obligations
● Responding to lawful requests from government or regulatory authoritiesi
Legal Basis for Processing
● Contractual Necessity: To fulfil a contract or respond to a pre-contractual business
enquiry
● Legitimate Interests: To operate and grow our business, provided your rights are not
overridden
● Consent: For marketing communications — you may withdraw consent at any time
● Legal Obligation: To comply with applicable Indian laws and regulatory orders
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only in these
limited circumstances:
1. Service Providers
IT/hosting providers, email and CRM platforms, logistics partners, and legal or accounting
advisors — all bound by confidentiality obligations.
2. Group Companies
Data may be shared within the RR Group family — including RR Engineering Dynamics, RJ
Nailless, and Polymark Industries — for coordinated service delivery.
3. Legal Disclosures
We may disclose information if required by law, court order, or regulatory authority, or to
protect the rights and safety of our stakeholders.
Data Retention
● Contact form / enquiry data: 3 years from date of submission
● Customer order and contract records: 7 years (as required under Indian tax and
company law)
● Website analytics data: 26 months (Google Analytics default retention)
● Marketing mailing list data: Until consent is withdrawn, then promptly deleted
Upon expiry of the retention period, data is securely deleted or anonymised.
Data Security
We implement industry-standard security measures to protect your information, including:
● SSL/TLS encryption for all data transmitted through our website
● Secure hosting with restricted administrative access
● Regular security audits and vulnerability assessments
● Employee training on data handling and confidentiality
● Role-based access controls for personal data
While we take every reasonable precaution, no electronic transmission or storage method is
100% secure. We encourage you to use strong passwords and secure networks when
contacting us online.
Cookie Policy
Essential Cookies
Required for the website to function (session cookies, security tokens). These cannot be
disabled without affecting site functionality.
Analytics Cookies
Google Analytics cookies (_ga, _gid, _gat) help us understand visitor behaviour — traffic
sources, popular pages, and user journeys. Data is aggregated and anonymised.
Marketing / Tracking Cookies
Google Tag Manager (GTM) may deploy marketing tags to track campaign performance.
These are activated only where we have a legitimate interest or your consent.